Platform module
Vendor Status Watch
Track official public status signals for SaaS, cloud, productivity, and developer vendors your workspace depends on. When something breaks, answer the first triage question fast: is it us, or is the vendor reporting an outage or maintenance?
What it tracks
CertPilot reads each vendor's official public status feed server-side, caches it, and normalizes it into a common shape. Data refreshes on a daily schedule by default, and workspace users can refresh on demand from the dashboard.
Public checker vs. workspace watch
The free public checker is open to everyone; the workspace module adds selection and on-demand refresh for the vendors your team actually depends on.
Public Vendor Status Checker
- Read cached status for all supported vendors
- See official vendor status page and incident links
- No login needed
- No refresh button — the public page shows cached data only
Workspace Vendor Status Watch
- Choose the vendors your team actually depends on
- Use “Refresh now” from the dashboard for the latest feeds
- See your selected vendors inside your IT governance workspace
- Email alerts and vendor evidence in reports are planned, not live yet
What Vendor Status Watch is not
The module is deliberately narrow: it relays what vendors officially publish, nothing more. That keeps the signal trustworthy and keeps your credentials out of it.
- Uses official public vendor status feeds only — the machine-readable feeds behind each vendor's own status page.
- No customer credentials. CertPilot never asks for or stores access to your vendor accounts or tenants.
- Does not prove whether your specific tenant, account, or environment is affected — only the vendor can confirm that.
- Not synthetic uptime monitoring. CertPilot does not probe vendor services or measure availability itself.
- Not SLA validation. Vendor-reported status is informational, not a contractual measurement.
- Not incident response automation. It informs your triage; it does not run it.
How it fits the rest of CertPilot
Vendor status is one more signal in the same governance picture as your checks and registers.
Renewals & Vendors
The vendors you pay for and the vendors you depend on belong in one governance picture — renewal dates in the register, operational status in the watch.
External Footprint
Domains, SSL, DNS, and email authentication cover your side of the wire; Vendor Status Watch covers what your vendors report about theirs.
Access Reviews, People & Assets
When a vendor incident hits, the registers tell you who uses the affected system and on which devices — useful context during triage.
Evidence Reports
Vendor dependency evidence in reports is planned for a later phase. Today the module is a live dashboard surface, not a report section.
Watch the vendors your team depends on.
Pick your vendors, keep official status signals next to your renewals, domains, and registers, and refresh on demand from the dashboard — without giving CertPilot any vendor credentials.
Vendor Status Watch FAQ
What is Vendor Status Watch?
A CertPilot module that tracks official public status signals — vendor-reported incidents, maintenance windows, and overall status — for SaaS, cloud, productivity, and developer vendors your workspace depends on. It answers a practical triage question: is the issue inside our environment, or is a vendor reporting a problem?
Where does status data come from?
From each vendor's official public status feed — the machine-readable feed behind the vendor's own status page. CertPilot fetches these server-side, caches them, and normalizes them. No HTML scraping and no unofficial sources.
Is this the same as uptime monitoring?
No. CertPilot does not run synthetic probes and does not measure vendor availability itself. It relays what vendors officially report on their own status pages.
Does it show whether my tenant is affected?
No. It shows what the vendor publicly reports about its own service. It cannot confirm whether your specific tenant, account, or environment is affected.
Can I choose vendors?
Yes. Inside your workspace you build a watchlist of just the vendors your team depends on. The public checker lists all supported vendors instead.
Does the public checker refresh status?
No. The public Vendor Status Checker shows cached data only and has no refresh button. On-demand refresh is available inside the logged-in dashboard via “Refresh now”.
Are email alerts available?
Not yet. Email alerts for watched vendors are planned but not live. Today the module is a dashboard surface plus the public checker.
Will this appear in reports?
Not yet. Including vendor dependency evidence in CertPilot's evidence reports is planned for a later phase and is not live today.