Vendor Status Checker
Read the latest cached vendor-reported status, open incidents, maintenance windows, and first-party source in one evidence record.
Vendor-reported: Partially Degraded Service
Evidence boundary
Vendor Status Checker uses official public vendor status feeds. It does not use customer credentials and does not confirm whether your tenant or account is affected. It is not uptime monitoring and does not replace vendor status pages.
Operator brief
Start here when users report a possible SendGrid issue. Check the vendor-reported status, open incidents, maintenance windows, and official source link before deciding whether the problem is likely vendor-wide or specific to your own account, tenant, network, integration, or configuration.
Treat this page as a public evidence source, not as uptime monitoring. CertPilot reads the official SendGrid feed and caches the latest public signal; it does not log into your vendor tenant, inspect your data, validate an SLA, or confirm customer-specific impact.
For a management update, record the checked time, vendor wording, internal symptoms, owner, stakeholder message, and recovery check. Logged-in CertPilot workspaces can keep watched vendors beside renewals, access reviews, assets, people, domains, and evidence reports.
01 · Incident queue
Open records from the cached SendGrid feed.
RateQueue Host Down Did Not Recover
The message delays were caused by an issue with a single host and affected only a portion of SMS traffic for approximately one hour. Service was restored and has been stable since with no data loss. We have applied a preventive measure to avoid a recurrence and are validating a permanent fix. We will share our next update in 16 hours or as soon as new information is available.
Voice Call Failures from a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines
We have observed a recovery in voice calls from a subset of Twilio Philippines Phone Numbers to network subscribers on multiple networks in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
We have observed recovery in API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania
We have observed recovery in voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 24 hours or as soon as more information becomes available
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
02 · Change window
Scheduled windows reported through the cached SendGrid feed.
Russia SMS Carrier Maintenance - Tele2
Mail Settings Maintenance
Japan SMS Carrier Maintenance - SoftBank Mobile
United States SMS and MMS Carrier Maintenance - AT&T
United States SMS and MMS Carrier Maintenance - T-Mobile
United States and Canada Twilio SMS and MMS Maintenance
France SMS Carrier Maintenance - SFR
US MMS Carrier Maintenance - Small US Carriers
Brazil SMS Carrier Maintenance - TIM
United States MMS Carrier Partner Maintenance
Source note
Status data comes from the official SendGrid status feed, cached and normalized by CertPilot, refreshed on a daily schedule by default. It reflects what the vendor publicly reports — not whether your specific tenant, account, or environment is affected.
Workspace record
Start a 14-day free trial to watch the vendors your team depends on, refresh status on demand from the dashboard, and combine vendor status with renewals, domains, access reviews, people, assets, and evidence reports. No credit card required.