IT Admin Change Calendar Microsoft 365

Exchange Web Services (EWS) starts being disabled in Exchange Online

Microsoft starts disabling EWS in Exchange Online in October 2026, with full shutdown in April 2027. Migrate EWS apps to Microsoft Graph.

CriticalRetirementAction requiredIn 37 daysVerified

Product

Exchange Online

Announced

19 September 2023

Effective from

1 October 2026

Who is affected

Organizations running applications or third-party integrations that access Exchange Online mailboxes through EWS. Exchange Server on-premises is not affected.

Admin roles to involve: Exchange admin, Microsoft 365 admin, Application owners

What administrators should do

Use the EWS Usage Reports in the Microsoft 365 admin center to find applications still calling EWS, then migrate them to Microsoft Graph. Work with vendors of third-party tools (backup, archiving, CRM, migration) that still depend on EWS. Disablement is phased from October 2026 and admin-controllable until EWS is fully disabled in April 2027.

What happens if this is ignored

EWS requests to Exchange Online start being blocked, so unmigrated integrations (backup, archiving, CRM connectors, custom apps) stop working.

Why this is rated critical: severity comes from a fixed rubric — this entry is a retirement that requires administrator action. Time-to-deadline is shown separately and never changes the rating.

Official source

Deprecation of Exchange Web Services in Exchange Online

Published by Microsoft · Source dated 1 April 2025 · Checked 24 August 2026

Last verified 24 August 2026