IT Admin Change Calendar Google Workspace

Google Jamboard app goes view-only, then shuts down on December 31, 2024

Google Jamboard went view-only on October 1, 2024 and shut down on December 31, 2024, permanently deleting Jam files. Back them up first.

CriticalRetirementAction requiredIn effectVerified

Product

Google Jamboard

Announced

28 September 2023

Effective from

1 October 2024

Completes

31 December 2024

Who is affected

Organizations that used the Google Jamboard app for collaborative whiteboards on web, iOS, Android, or Jamboard hardware.

Admin roles to involve: Google Workspace super admin, Collaboration/service admin

What administrators should do

Back up or migrate Jam files before December 31, 2024 — after that date the Jamboard app was wound down and Jam files were permanently deleted. From October 1, 2024 the app was view-only (no new or edited Jams). Google pointed customers to FigJam, Lucidspark, and Miro as whiteboard replacements; Jamboard 55-inch devices were replaced by Google Meet boards.

What happens if this is ignored

Jam files that were not backed up before December 31, 2024 were permanently deleted and cannot be recovered.

Why this is rated critical: severity comes from a fixed rubric — this entry is a retirement that requires administrator action. Time-to-deadline is shown separately and never changes the rating.

Official source

The next phase of digital whiteboarding for Google Workspace

Published by Google · Source dated 28 September 2023 · Checked 24 August 2026

Last verified 24 August 2026